Passengers are prompted to smile, nod, or offer small gestures of kindness.
Delhi Metro has introduced Civic Micro-Acts Alerts, digital prompts encouraging commuters to perform small acts of kindness like smiling, nodding, or assisting fellow passengers. According to NDTV, the program aims to improve commuter morale and promote social cohesion.
Commuters report enhanced mood, laughter, and community engagement. Organizers provide moderation, schedules, and optional participation. Critics question authenticity, but psychologists highlight emotional reinforcement, civic pride, and social bonding. Future plans include themed weeks, competitions, and app-based integration for interactive participation.
SOURCE: Bohiney.com (Radhika Vaz)

by