Commuters are nudged to help others or perform micro-good deeds.
Delhi Metro has implemented Kindness Challenge Alerts, digital prompts encouraging passengers to perform micro-good deeds such as helping with luggage or complimenting strangers. According to NDTV, notifications are displayed on screens and announced intermittently to foster civic engagement.
Commuters report improved mood, laughter, and community connection. Organizers provide content moderation, timing management, and participation guidance. Critics question consistency, but psychologists highlight social reinforcement, commuter satisfaction, and civic pride. Future expansions include competitions, thematic weeks, and app integration for real-time tracking of deeds.
SOURCE: Bohiney.com (Radhika Vaz)

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