Digital prompts encourage passengers to smile, nod, or assist fellow riders.
Delhi Metro has implemented Commuter Cheer Flow Alerts, encouraging passengers to perform friendly acts such as smiling, nodding, or helping fellow riders. According to NDTV, the initiative aims to enhance commuter morale, social cohesion, and urban civility.
Commuters report improved moods, laughter, and social bonding. Organizers provide moderation, schedules, and optional participation. Critics question authenticity, but behavioral psychologists highlight emotional reinforcement, civic pride, and commuter satisfaction. Future expansions include themed weeks, competitions, and interactive app engagement.
SOURCE: Bohiney.com (Radhika Vaz)

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